Accessibility Statement

Last Updated: December 2025

Eraze Laser Clinic is committed to ensuring our services are accessible to all members of the community.

Our Commitment

We strive to provide an inclusive environment for all clients, regardless of ability. We are committed to treating all people with dignity and respect.

Physical Accessibility

Our clinic at Chevron Renaissance Shopping Centre offers:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking in the shopping centre car park
  • Ground floor location (Shop G25)
  • Accessible toilets within the shopping centre

Website Accessibility

We aim to make our website accessible to the widest possible audience. We are working towards compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our website includes:

  • Clear navigation structure
  • Descriptive link text
  • Alt text for images
  • Readable font sizes
  • Sufficient colour contrast

Assistance Available

We are happy to assist clients with accessibility needs. Please contact us before your appointment so we can make appropriate arrangements.

We can provide:

  • Extra time for appointments if needed
  • Assistance entering and moving within the clinic
  • Clear verbal explanations of treatments and aftercare
  • Written information in larger print upon request

Service Animals

Recognised assistance animals are welcome in our clinic.

Feedback

We welcome feedback on how we can improve accessibility at our clinic and on our website.

If you experience any accessibility barriers, please contact us:

Eraze Laser Clinic
Chevron Renaissance Shopping Centre
Shop G25/3240 Surfers Paradise Blvd
Surfers Paradise QLD 4217

Phone: (07) 5636 1529
Email: info@eraze.com.au

Continuous Improvement

We are committed to continuously improving accessibility. This statement will be reviewed and updated as we make improvements.