Privacy Policy
Last Updated: December 2025
Eraze Laser Clinic (ABN 29 604 486 339) is committed to protecting your privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information We Collect
We may collect the following personal information:
- Name and contact details (phone, email, address)
- Date of birth
- Medical history relevant to treatment
- Photographs for treatment records
- Payment information
- Communication preferences
How We Collect Information
We collect personal information:
- Directly from you during consultations and bookings
- Through our website contact forms
- Via phone and email communications
- Through our booking system
How We Use Your Information
We use your personal information to:
- Provide laser and cosmetic treatments
- Maintain accurate treatment records
- Contact you regarding appointments
- Process payments
- Send appointment reminders
- Comply with legal and regulatory obligations
- Improve our services
Disclosure of Information
We may disclose your personal information to:
- Healthcare providers if referral is required
- Payment processors for transaction processing
- Government authorities when required by law
- Professional advisors (accountants, lawyers) as necessary
We do not sell or rent your personal information to third parties.
Before and After Photographs
We may photograph treatment areas for clinical records. These photographs:
- Are stored securely and confidentially
- Will not be used for marketing without your explicit written consent
- May be requested for your own records
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes:
- Secure storage of physical records
- Password protection for electronic records
- Limited staff access to personal information
- Secure disposal of records no longer required
Access and Correction
You may request access to your personal information held by us. You may also request correction of any inaccurate information. Contact us to make a request.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience. You can disable cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
Contact Us
For privacy-related enquiries or complaints:
Eraze Laser Clinic
Chevron Renaissance Shopping Centre
Shop G25/3240 Surfers Paradise Blvd
Surfers Paradise QLD 4217
Phone: (07) 5636 1529
Email: info@eraze.com.au
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
